Q: Does the toothbrush have to stay on the charger all the time?
A: No, our ultra-durable LI-ION battery lasts 30 full days on a single charge when brushing for 2 minutes/ 2x a day.
Q: Can you charge without the glass (Pro)?
A: Yes you can stand the brush handle upright on its base and charge without the glass. You only need to charge the unit once overnight and it will last about 1 month without needing to be charged again.
Q: Is this entire unit waterproof? Can I use it in the shower?
A: Yes, go ahead and use it in the shower, it’s fully waterproof with a IPX7 rated waterproof design. It also doubles as an impromptu “microphone” for when you’re giving the greatest shower performance of your life. We recommend it.
Q: Is it compatible with other Sonicare brush heads?
A: Our AquaSonic brushes are specially engineered to accompany our technology to provide the best clean, whitening, and gum boosting benefits. We can’t guarantee results with other brand’s brush heads. The good news is you can contact us for replacements.
Q: Is it rechargable or do I need to keep buying batteries?
A: No need for additional costs like expensive batteries. We have you covered with our long lasting, built in rechargeable battery. You’re set for stunning smiles for life.
Q: Is this okay for my sensitive teeth?
A: We don’t discriminate- It’s perfect and safe for ALL types of teeth. This model has a special 4th setting “soft”, for the softest, most effective clean.
Q: Is there a warranty on this product?
A: Of course. A 1 year extended warranty is included with every purchase.
Q: Do I need to remove the brush head from the handle every time I use it to clean the brush? Or can I rinse the brush head while it is attached to the handle?
A: You can simply rinse the brush head while it's on the handle. There is no need to remove it.